Buzzwords: We hear the terms all the time and rarely do we think of ourselves over using certain terms when we sell or converse with others. I feel like pulling my hair out each time I hear someone say, “customer centric” because I wonder if said person actually knows what that buzzword really means.
So, here is my top five to stop using today:
Here is a bonus: ‘Directionally accurate’ is to me another way of saying, “I don’t my know my ass from a hole in the water or the answer to boot, but boy did that just sound good!” It is also important to note that many customers you come into contact with do research prior to your call with them. They are haters of the term “directionally accurate” because what it really means, “I can’t back this up at all, I still know I’m right though.” Oh, and BTW, stop using BRB and BTW via instant message.
Carpe Diem My Friends