You would like to increase your reach to mobile customers. That is good and awesome; and truly we do wish you much success in being able to achieve this great goal, which will enable you to increase your revenue potentially, which is the main reason you want to do this in the first place. So here are the top ten tips to help you with your various business opportunities in relation to boosting your reach to your mobile customers.
- You must know your audience.
You are empowered when you know who your audience is. You do indeed want to be one step ahead of your competitors: this will happen when you know who your direct target audience is. This is vital in relation to mobile businesses. Before you can even begin to get new customers, you must decide who your ideal customer is and what triggers them to want the types of things you have to offer to them. You must be able to provide them with something that will make things be better and also more efficient for them. You then will surely have an edge on being able to successfully acquire and retain new customers.
- You should be sure to implement the usage of mobile payment options for the quick and easy convenience of your customers.
There are those who have businesses that they operate and realize that their company would not be able to bud, grow and flourish if they had not been careful to take the time to implement the usage of mobile payment options, which are convenient and an easy way for customers to make their payment to you without fuss and hassle when they are busy people, in a hurry and on a tight schedule. They need to make their payment and be done with it as soon as possible. They will appreciate you making that process for them as simple as you can. They will be your loyal returning customers.
- You really do need to provide your employees with mobile technology.
It only stands to reason that you should take the necessary measures to provide your employees with mobile technology, so that they can deal with customers who are on mobile devices. If your staff does not have access to these items, they will not be able to serve your mobile customers very well and maybe not at all, which would mean drastic loss in sales. That most definitely is something that you want to avoid.
- You should offer cloud based service options to your customers.
It is a good idea to incorporate the offering of cloud based service options for customers who prefer and need them. The more options and services that you have in correlation to the needs and wants of your customers, the happier they will be. Happy customers mean loyal customers who will return. Returning customers mean continued revenue, which is what you want after all for your business opportunity.
- You should do your best to reduce the stress of paper clutter for your customer.
With the mobile business opportunity, you can really reduce paper clutter for your customer, which they will really appreciate, because people are busy and have enough to deal with. When communication, receipts and documents can be kept on track by the use of mobile technology, then you are saving messy clutter from overtaking your client. Also, you are saving costs that would go to paper. It is always nice to save money where you can, since that means more profit for your company. This also allows you to function more efficiently, which is a great overall benefit for your business as a whole.
- You should implement the usage of mobile apps.
Mobile apps will truly help you in your business in a variety of ways. Your clients can then schedule appointments for meetings with you by using the availability of these apps when it is most convenient for them to meet with your according to their schedules. You can also use mobile apps in your mobile business opportunities to do invoicing, send video messaging to reach out to your customers to be a help to them and to let them know of special promotions, and much more.
- You must ensure that you have a website that is friendly for mobile users.
You must have a website in place that is relatively easy for your customers who are on mobile devices to navigate and use, because you want them to be your faithful, loyal and returning customers to keep a good stream of income coming in. This can be accomplished partly in measure by ensuring that your website design interface is simple, so that it can be viewed without botch ups on mobile devices.
- You should invest in responsive mobile design for your website.
This is not only referring to the fact that your website should indeed be made mobile friendly, which was mentioned in the above point previously. But this means also that your website should not be limited to adaptation for only one type of mobile device or just a few, because this would severely limit your reach and revenue stream. In other words, you should have a website that has the capability to adequately and properly adjust itself for whatever kind of mobile device the user is on.
- You should invest in Facebook ads, since a lot of mobile users are on Facebook.
You really should use Facebook ads; because you will be able to reach a lot of people on mobile devices, since there are so many mobile users who are on Facebook each and every day. You will be able to grow your customer base quite well. You can learn more about these Facebook ad campaigns and how to set them up, etc., when you log into your Facebook dashboard.
- Be sure to have social sharing buttons for people to be able to share your content.
You can let others help you get more exposure for your content by having sharing buttons for your content on your site. if they like what they see, they will post it in other places, which will create more potential customers for you as the people they reach read it and check out your website and what you have to offer.
SOURCES:
Theglobeandmail.com